What to Do in an Emergency
What to Do in an Emergency
Emergency Number 119 (ambulance/fire engine) for sudden illness, injury or fire)
If you need an ambulance or a fire engine because of sudden illness, injury or fire, dial 119.
Languages
English, Chinese, Korean, Portuguese, Spanish, Thai, Vietnamese, Russian, French, Tagalog, Nepalese, Malay
Note: Some languages are not available depending on the time of day, congestion levels and other factors.
- The correct way to make an emergency 119 call(City of Sapporo)
- The correct way to make an emergency 119 call(Sapporo International Communication Plaza Foundation)
- Guide for Ambulance Services(Fire and Disaster Management Agency)
- Guide for Ambulance Services: Making the Most of the Ambulance Service(Fire and Disaster Management Agency)
- First Aid Guide and Emergency Treatment Instructions(City of Sapporo)
Emergency number 110 (police) for traffic accidents or crimes
If you are the victim of a crime or are worried about your safety, call the police immediately at 110.
- How to use 110 appropriately (Hokkaido Prefectural Police)
- Emergency number 110（ (City of Sapporo), English, Chinese, Korean, Russian
Receiving medical treatment at night/on holidays
Emergency Medical Consultation Center Sapporo TEL: #7119 or 011-272-7119
You can call this number in the event of sudden illness or injury to ask whether it is best to visit a clinic/hospital or call an ambulance.
Hours
24/7
Language
Japanese, English, Chinese, Korean, Russian, Thai, Malay
Emergency Medical Consultation Center Sapporo
Emergency Medical Consultation Center Sapporo(City of Sapporo)
Clinics and hospitals on duty
Clinics and hospitals on duty provide out-of-hours care for patients in need of urgent medical treatment.
Clinics and hospitals on duty and those providing nighttime emergency medical care (City of Sapporo)
Sudden illness at night
Night-Time Emergency Medical Center
| Hours |
Internal medicine, pediatrics: 19:00 – 7:00 the following morning (Note: Check-in time is until 6:30) Ophthalmology and otorhinolaryngology: 19:00 – 23:00 |
|---|---|
| Contact | West 19 Bldg., Odori Nishi 19-chome, Chuo-ku TEL: 011-641-4316 |
| Available languages | Japanese |
| URL | https://www.city.sapporo.jp.e.ain.hp.transer.com/shisetsuannai/165.html |
Oral Medical Center
| Hours | Dentistry: 19:00 – 23:00 |
|---|---|
| Contact | Sapporo Dental Association Center, Minami 7-jo, Nishi 10-chome, Chuo-ku TEL: 011-511-7774 |
| Available languages | Japanese |
| URL | https://www.city.sapporo.jp.e.ain.hp.transer.com/shisetsuannai/166.html |
Emergency Obstetrics and Gynecology Telephone Consultation Services
|
Hours |
Obstetrics and gynecology: 19:00 – 9:00 the following morning |
|---|---|
|
Contact |
TEL: 011-290-3299 (Contact your primary care physician first.) |
|
Available languages |
Japanese, English, Chinese, Korean, Russian, Thai, Malay |
Emergency Pediatric Telephone Consultation Services
|
Hours |
Pediatrics: 19:00 – 8:00 the following morning |
|---|---|
|
Contact |
TEL: ♯8000 or 011-232-1599 (Diagnosis and treatment are not provided by phone.) |
|
Available languages |
Japanese |
Sapporo Psychiatric Emergency Information Center
| Hours | Psychiatry: Weekdays 17:00 – 9:00 the following morning; Weekends/holidays 9:00 – 9:00 the following morning |
|---|---|
| Contact | TEL: 011-204-6010 (Patients who can wait until next day to receive psychiatric care may not be accepted.) |
| Available languages | Japanese |
| URL | https://www.city.sapporo.jp.e.ain.hp.transer.com/eisei/gyomu/SEISIN/about/#unei |
Sapporo Higashi Tokushukai Hospital
|
Hours |
Internal medicine and surgical departments: Weekdays 17:00 – 9:00 the following morning; Weekends/holidays 9:00 – 9:00 the following morning |
|---|---|
|
Contact |
Kita 33-jo Higashi 14-chome 3-1, Higashi-ku TEL: 011-722-1110 |
|
Available languages |
Japanese, English, Chinese, Korean, Russian, Spanish, Portuguese |
| URL | https://www.higashi-tokushukai.or.jp/la_en/ |
If you have a fever and want to go to a medical institution
If you have a primary care physician that you see regularly or if there is a clinic/hospital near your home, call them and follow their instructions.
If you do not have a primary care physician and are not sure where to call, call the Emergency Medical Consultation Center Sapporo (TEL:＃7119 or 011-272-7119) and follow their instructions.
If you have any questions about COVID-19, call the COVID-19 General Consultation Hotline (TEL: 011-632-4567).
Website for information regarding COVID-19
Information regarding COVID-19 is updated as needed on this website.
Hokkaido Emergency Medical Treatment Information Center
| TEL |
0120-20-8699 or 011-221-8699 |
|---|---|
| Hours |
24/7 |
| Languages |
Japanese |
- Websites for information regarding medical and welfare services
- Hokkaido Emergency Care/Regional Disaster Information System
This website provides information regarding clinics and hospitals (accessible via computer and mobile phone). - Hokkaido Medical Function Information System
This website allows users to search for clinics, hospitals, dental clinics, maternity clinics, and pharmacies in Hokkaido. - Medical Institution Information Map (Sapporo Medical Association)Japanese
This website provides information regarding open clinics and hospitals (accessible via computer and mobile phone). - Kodomo QQ Kids Emergency (Japan Pediatric Society)
Showing how to respond to different symptoms, this website serves as a guide for judging whether or not to visit a clinic/hospital immediately.