What to Do in an Emergency
What to Do in an Emergency
Emergency Number 119 (ambulance/fire engine) for sudden illness, injury or fire)
If you need an ambulance or a fire engine because of sudden illness, injury or fire, dial 119.
Languages
English, Chinese, Korean, Portuguese, Spanish, Thai, Vietnamese, Russian, French, Tagalog, Nepalese, Malay
Note: Some languages are not available depending on the time of day, congestion levels and other factors.
- The correct way to make an emergency 119 call(City of Sapporo)
- The correct way to make an emergency 119 call(Sapporo International Communication Plaza Foundation)
- Guide for Ambulance Services(Fire and Disaster Management Agency)
- Guide for Ambulance Services: Making the Most of the Ambulance Service(Fire and Disaster Management Agency)
- First Aid Guide and Emergency Treatment Instructions(City of Sapporo)
Emergency number 110 (police) for traffic accidents or crimes
If you are the victim of a crime or are worried about your safety, call the police immediately at 110.
- How to use 110 appropriately (Hokkaido Prefectural Police)
- Emergency number 110（ (City of Sapporo), English, Chinese, Korean, Russian
Receiving medical treatment at night/on holidays
Emergency Medical Consultation Center Sapporo TEL: #7119 or 011-272-7119
You can call this number in the event of sudden illness or injury to ask whether it is best to visit a clinic/hospital or call an ambulance.
| TEL | #7119 or 011-272-7119 |
|---|---|
| Hours | 24/7 |
| Language | Japanese, English, Chinese, Korean, Russian, Thai, Malay |
※When you feel sick related to COVID-19: Once you hear Japanese auto-message, please press 0, and when you hear Japanese auto-message again, please press 1.
※When you feel sick other than COVID-19: Please press 3 when you hear Japanese auto-message.
Emergency Medical Consultation Center Sapporo
Emergency Medical Consultation Center Sapporo(City of Sapporo)
Clinics and hospitals on duty
Clinics and hospitals on duty provide out-of-hours care for patients in need of urgent medical treatment.
Clinics and hospitals on duty and those providing nighttime emergency medical care (City of Sapporo)
Sudden illness at night
Night-Time Emergency Medical Center
| Hours |
Internal medicine, pediatrics: 19:00 – 7:00 the following morning (Note: Check-in time is until 6:30) Ophthalmology and otorhinolaryngology: 19:00 – 23:00 |
|---|---|
| Contact | West 19 Bldg., Odori Nishi 19-chome, Chuo-ku TEL: 011-641-4316 |
| Available languages | Japanese |
| URL | https://www.city.sapporo.jp.e.ain.hp.transer.com/shisetsuannai/165.html |
Oral Medical Center
| Hours | Dentistry: 19:00 – 23:00 |
|---|---|
| Contact | Sapporo Dental Association Center, Minami 7-jo, Nishi 10-chome, Chuo-ku TEL: 011-511-7774 |
| Available languages | Japanese |
| URL | https://www.city.sapporo.jp.e.ain.hp.transer.com/shisetsuannai/166.html |
Emergency Obstetrics and Gynecology Telephone Consultation Services
|
Hours |
Obstetrics and gynecology: 19:00 – 9:00 the following morning |
|---|---|
|
Contact |
TEL: 011-290-3299 (Contact your primary care physician first.) |
|
Available languages |
Japanese, English, Chinese, Korean, Russian, Thai, Malay |
Emergency Pediatric Telephone Consultation Services
|
Hours |
Pediatrics: 19:00 – 8:00 the following morning |
|---|---|
|
Contact |
TEL: ♯8000 or 011-232-1599 (Diagnosis and treatment are not provided by phone.) |
|
Available languages |
Japanese |
Sapporo Psychiatric Emergency Information Center
| Hours | Psychiatry: Weekdays 17:00 – 9:00 the following morning; Weekends/holidays 9:00 – 9:00 the following morning |
|---|---|
| Contact | TEL: 011-204-6010 (Patients who can wait until next day to receive psychiatric care may not be accepted.) |
| Available languages | Japanese |
| URL | https://www.city.sapporo.jp.e.ain.hp.transer.com/eisei/gyomu/SEISIN/about/#unei |
Sapporo Higashi Tokushukai Hospital
|
Hours |
Internal medicine and surgical departments: Weekdays 17:00 – 9:00 the following morning; Weekends/holidays 9:00 – 9:00 the following morning |
|---|---|
|
Contact |
Kita 33-jo Higashi 14-chome 3-1, Higashi-ku TEL: 011-722-1110 |
|
Available languages |
Japanese, English, Chinese, Korean, Russian, Spanish, Portuguese |
| URL | https://www.higashi-tokushukai.or.jp/la_en/ |
If you have a fever and want to go to a medical institution
If you have a primary care physician that you see regularly or if there is a clinic/hospital near your home, call them and follow their instructions.
If you do not have a primary care physician and are not sure where to call, call the Emergency Medical Consultation Center Sapporo (TEL:＃7119 or 011-272-7119) and follow their instructions.
If you have any questions about COVID-19, call the COVID-19 General Consultation Hotline (TEL: 011-632-4567).
Website for information regarding COVID-19
Information regarding COVID-19 is updated as needed on this website.
Hokkaido Emergency Medical Treatment Information Center
| TEL |
0120-20-8699 or 011-221-8699 |
|---|---|
| Hours |
24/7 |
| Languages |
Japanese |
- Websites for information regarding medical and welfare services
- Hokkaido Emergency Care/Regional Disaster Information System
This website provides information regarding clinics and hospitals (accessible via computer and mobile phone). - Hokkaido Medical Function Information System
This website allows users to search for clinics, hospitals, dental clinics, maternity clinics, and pharmacies in Hokkaido. - Medical Institution Information Map (Sapporo Medical Association)Japanese
This website provides information regarding open clinics and hospitals (accessible via computer and mobile phone). - Kodomo QQ Kids Emergency (Japan Pediatric Society)
Showing how to respond to different symptoms, this website serves as a guide for judging whether or not to visit a clinic/hospital immediately.