COVID-19 vaccination

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Other language support will be provided via telephone interpretation.
そのほかの  言語げんごは、電話でんわ  通訳つうやくが  あります。
​Tel​：​​​​​011-211-3678

Information about COVID-19 Vaccination in the City of Sapporo (Updated: May 30)

This page explains how to receive COVID-19 vaccination and other related matters to foreign residents living  in Sapporo. 

For the most recent information, see Sapporo COVID-19 Vaccination NAVIor call Sapporo COVID-19 Vaccination Inquiry Center （011-351-8646）.

NEW 4th vaccination (for people over 60 years of age and people aged between 18 and 59 with the underlying medical conditions)

Currently, the 4th vaccination is available for people over 60 years of age and people with the underlying medical conditions that may increase the risk of severe symptoms and it has to be 5 months passed from the date of the 3rd vaccination. You will receive the vaccination coupon from Sapporo City when the date reaches. 
Please see the Sapporo COVID-19 Vaccination NAVI or inquiry to Sapporo COVID-19 Vaccination Inquiry Center （011-351-8646）.

※The reservation starts from the noon May 30, 2022. The vaccination starts from June 1, 2022.
※The 4th vaccination is available until September 30, 2022.
※The vaccines are Pfizer and Moderna.

Persons currently entitled and sending vaccination coupon

Persons currently entitled	Sending the vaccination coupon
People aged 60 years old or older	About 3 weeks before the date of 5 months passes since the 3rd vaccination
People aged between 18 and 59 years old with the following underlying medical conditions or the person that a doctor has acknowledged the risk of severe symptoms. (1)Those who have registered as the person with the underlying medical condition for the 1st and 2nd vaccination, and finished 3rd vaccination. (2)Or people with the underlying medical conditions and a doctor has acknowledged that the person has the risk of severe symptoms.	(1)About 3 weeks before the date of 5 months passes since the 3rd vaccination (2)Register online or by phone ＜Registration by phone＞ Sapporo COVID-19 Vaccination Inquiry Center TEL：011-351-8646（9AM~6PM, everyday) ※Languages: Japanese, English, Chinese, Korean ＜Online registration＞ https://prt.sapporo-cov19-vaccine.jp/

＜The underlying medical conditions that may increase the risk of severe symptoms＞

・Chronic respiratory disease
・Chronic heart disease (including hypertension)
・Chronic kidney disease
・Chronic liver disease (liver cirrhosis, etc.)
・Diabetes being treated with insulin or medication, or diabetes associated with other diseases
・Blood diseases (excluding iron deficiency anemia)
・Diseases that impair the functioning of the immune system (including malignant tumors under treatment)
・Receiving treatment that depresses the immune system, including steroids
・Neurological and neuromuscular diseases associated with immune abnormalities
・Decreased body functions due to neurological or neuromuscular diseases (including breathing disorders)
・Chromosomal abnormality
・Severe mental and physical disabilities (severe physical disabilities and severe intellectual disabilities)
・Sleep apnea syndrome
・Severe mental illness (hospitalized for treatment of mental illness, holding a mental disability certificate or falling under the category of “severe and continuous” in self-supporting medical care (psychiatric hospital care)) or intellectual disabilities (holding a rehabilitation certificate)
・Obese individuals who meet the criteria (BMI of 30 or higher)

Procedures for 3rd and 4th vaccination

Procedures for the issuance of vaccination coupon (3rd and 4th shot)

Vaccination without a coupon (3rd and 4th vaccination)

3rd vaccination 

You can receive a booster shot  from the date on which 6 months have passed from the date of your second vaccination. Persons who are 18 years old and older will receive a coupon from the Sapporo City when the date gets closer. 

Please see here if you are between 12 and 17 years old.

(※Even though you have not received the coupon, you can get  your third vaccination at a designated medical insitution if six months have passed since your second vaccination. See Sapporo City's website for the details. )

※You can receive a booster shot until September 30, 2022.
※The vaccination schedule is subject to change depending on the future situation.

 [1] You will receive an envelop from the City

[2] The envelop includes the following items

1. Vaccination coupon

  

2. Information on how to get vaccination

※This paper explains how to get vaccination.
The English explanation is provided on this webpage. See [3]～[7]  below.

  

3. Explanation about vaccines

Other languages (Ministry of Health, Labour and Welfare) 

  

4.  Information on medical institutions administering COVID-19 vaccine

The situation regarding COVID-19 vaccination changes frequently.

Check Sapporo COVID-19 Vaccination NAVIor call Sapporo COVID-19 Vaccination Inquiry Center（011-351-8646）or see COVID-19 Vaccination NAVI (Ministry of Health, Labour and Welfare).

  

5. Medical questionnaire

[3] Decide whether or not you will get a booster shot

While vaccination is regarded highly effective in preventing the onset of illness, there are side effects such as fever after vaccination. Please consider both effectiveness and the side effects before deciding whether to have the vaccination.

Regardless of the type of vaccine used in the first and second doses, the Pfizer or Medrona vaccine will be administered for the 3rd and 4th dose.

Out of those who are going to receive additional vaccination in January and February, 93% received the Pfizer vaccine for the second dose and 7% received the Moderna vaccine. On the other hand, the vaccine supplied by the government is 56% Pfizer vaccine and 44% Moderna vaccine. Therefore a certain number of people will be vaccinated with the Moderna vaccine.

The Ministry of Health, Labor and Welfare states that even if a different vaccine from the first and second vaccinations is administered for the third vaccination, side effects within 7 days after the vaccination are acceptable in terms of safety, and the vaccination is effective. Therefore, especially for those who received the Pfizer vaccine for the first and second vaccinations, please consider receiving the Moderna vaccine for the third vaccination.

For the 3rd and 4th vaccinatioh,  Pfizer gives the same amount as the first and second doses, while Moderna gives  half the amount.

※Read carefully "3. Explanation about vaccines" and "Instructions for vaccine used for the third dose (issued by MHLW)(In Japanese).

[4] Make a reservation  

Once you receive the vaccination coupon, find a vaccination site in order of the following:
※Make sure by yourself that there are five-month gap from the date of the previous vaccination.

(1) The medical institution you went to for your 1st and 2nd (3rd) vaccination;
(2) Medical institutions that accept people who never visited their institution;
(3) Mass vaccination sites.

Moderna vaccine will be used at the mass vaccination sites. Types of vaccine are different at each medical institution.

For the 3rd dose, all of the Ward Community Centers offer vacciationa without reservation. Please check the details from Sapporo COVID-19 Vaccination NAVI. (For 4th dose, the reservation is necessary.) 

Vaccination at your university or workplace, please inquire to your university or workplace.

For the most recent information,  check Sapporo COVID-19 Vaccination NAVI,  Sapporo COVID-19 Vaccination Inquiry Center（011-351-8646）and COVID-19 Vaccine NAVI (MHLW).

Information as of May 27↓

Reservation at a medical institution

(1) Make a reservation at the medical institution you went to for your 1st and 2nd (3rd) vaccination. (2) Make a reservation at the medical institution on the list  (enclosed with the coupon）or the list available on the  Sapporo COVID-19 Vaccination NAVII（City of Sapporo）and COVID-19 Vaccine NAVI（NHLW). ※Types of vaccine are different depending on the medical institution. Check by yourself before making a reservation. Instructions for Pfizer vaccine 3rd：Japanese English Chinese Korean  Vietnamese 4th：Japanese Instructions for Moderna vaccine 3rd：Japanese English Chinese Korean  Vietnamese 4th：Japanese

Reservation at a mass vaccination site

For those who cannot get vaccinated at a medical institution, make a reservation at one of the following mass vaccination sites. Make a reservation by phone or online.    ＜Phone＞ Sapporo COVID-19 Vaccination Reservation Center TEL：050-3684-9238（Everyday 9 AM-6 PM） ※Languages: Japanese, English, Chinese, Korean ＜Online＞ https://www.sapporo-cov19-vaccine.jp/（In Japanese） Instructions for online reservation：Japanese English ChineseKorean Vietnamese 　 List of mass vaccination sites currently available and the type of vaccine administered↓ （Video-mediated interpretation services available at the mass vaccination site.） Venue Address Chuo Ward Community Center 中央区民センター Minami 2-jo Nishi 10-chome, Chuo-ku 中央区南2条西10丁目 Kita Ward Community Center 北区民センター 1-1 Kita 25-jo Nishi 6-chome, Kita-ku 北区北25条西６丁目1-1 Higashi Ward Community Center 東区民センター 1-1 Kita 11-jo Higashi 7-chome, Higashi-ku 東区北11条東7丁目1-1 Shiroishi Ward Community Center 白石区民センター Shiroishi Government Joint Bldg. 5th floor Nangodori 1-chome, Minami 8, Shiroishi-ku 白石区南郷通1丁目南8 白石区複合庁舎5階 Atsubetsu Ward Community Center 厚別区民センター 3-14 Atsubetsu chuo 1-jo 5-chome, Atsubetsu-ku 厚別区厚別中央1条5丁目3-14 Toyohira Ward Community Center 豊平区民センター Hiragishi 6-jo 10-chome, Toyohira-ku 豊平区平岸6条10丁目 Kiyota Ward Community Center 清田区民センター ※Vaccination without reservation available 5-35 Kiyota 1-jo 2-chome, Kiyota-ku 清田区清田1条2丁目5-35 Minami Ward Community Center 南区民センター 2-1 Saiwaimachi 2-chome, Makomanai, Minami-ku 南区真駒内幸町2丁目2-1 Nishi Ward Community Center 西区民センター 1-21 Kotoni 2-jo 7-chome, Nishi-ku 西区琴似2条7丁目1-21 Teine Ward Community Center 手稲区民センター Maeda 1-jo 11-chome, Teine-ku 手稲区前田1条11丁目 Sapporo Doctor's Association Building 札幌市医師会館 ※Same-day reservation available 1 Nishi 19-chome, Odori, Chuo-ku 中央区大通西19丁目1 Sapporo Sun Plaza 札幌サンプラザ ※Vaccination without reservation available 1 Kita 24-jo Nishi 5-chome, Kita-ku 北区北 24 条西5丁目1 The vaccination dates and time differ depending on the venues. Please check from Sapporo City's website (Auto-translation).   Moderna vaccine will be used at all mass vaccination sites.   ​​​ Instructions for Moderna vaccine Third ：Japanese English Chinese Korean  Vietnamese 4th：Japanese Venue operated by Hokkaido gouverment↓ Hotel Emisia Sapporo (Atsubetsu Chuo 2-jo 5-chome, Atsubetsu-ku)  ※The type of vaccine is Novavax. ※Available on every Sunday between June 5 and September 25. ※Reserve from Hokkaido Internet Reservation Site (Japanese) or call Reservation Center 050-3851-0181 (Japanese only).

[5] Fill out a medical questionnaire

Fill out the questionnaire in English or Japanese by referring to the following translation.

For 3rd vaccination

English
Simplified Chinese
Korean
Vietnamese

For 4th vaccination

coming soon

※If you have questions while filling out the form, call Sapporo COVID-19 Vaccination Inquiry Center（011-351-8646）.

[6] Go to the vaccination venue

【What you need to bring】
・Vaccination coupon
・Filled-out medical questionnaire
・Your ID (Resident card, health insurance card,  passport, etc.)

※Make sure you take your body temperature before leaving your place. If you have a fever of 37.5 or higher, or if you feel ill, cancel your reservation.
If you made a reservation at a medical institution, call them directly. 
If you made a reservation at a mass vaccination site, call Sapporo COVID-19 Vaccination Reservation Center（050-3684-9238).
※As the vaccine is administered on the upper part of your arm, wear clothes that you can easily expose your shoulders.
※People who have had allergic reactions to medicines, foods, cosmetics, etc. may not be able to be vaccinated, depending on the doctor's judgment.

[7] Other

＜People who moved out of Sapporo and changed their place of residence (place where you have resident registration)＞

Apply to the city where you currently live and receive a vaccination coupon before you get vaccination.

＜People who have resident registration in Sapporo but wish to receive vaccination outside of Sapporo＞

・If you wish to get vaccination in the medical institution you go to or work, consult with the institution individually.
・If you live outside of Sapporo, consult the city where  you currently live.

＜People who wish to get vaccination as soon as possible for a certain reason＞

See the List of institutions that have slots availableand contact the institution directly.

[8] Instructions after being vaccinated　

Pfizer vaccine：Japanese　Simple Japanese　English　Chinese　Vietnamese 　Korean

Moderna vaccine：Japanese　English　Chinese　Vietnamese　Korean　

Procedures for the issuance of vaccination coupon (3rd and 4th shot)

If you fall under the following conditions, you will need to go through a procedure to get a vaccination coupon.
For more details, see Sapporo COVID-19 Vaccination NAVI(auto-translation).

•  Received the 1st and 2nd (3rd) vaccination in Japan but the record cannot be confirmed by the City due to reasons such as incomplete registration with VRS (Vaccination Record System).
•  Received the 1st and 2nd (3rd) vaccination outside Japan, or received one in Japan and one outside Japan (limited to Pfizer, Moderna and AstraZeneca vaccines).
  ※For those who received vaccines other than Pfizer, Moderna and AstraZeneca, appply from the Application for the re-issuance of COVID-19 Vaccination Coupon (1st and 2nd shot).

Application by phone

Call Sapporo COVID-19 Vaccination Inquiry Center (011-351-8646）and tell them your personal infomation (Name, address, date of birth and so on).

※If the 2nd (or 3rd) vaccination cannot be confirmed by the City or you would like that the coupon to be sent to other place than your registered address, you need to apply by mail not by phone. 

Application by mail

1. Print the application form and fill it out.

＜Application form＞

 3rd vaccination 
Word：Application for COVID-19 Vaccination Coupon：Japanese、Japanese with Furigana、English
PDF：Application for COVID-19 Vaccination Coupon：Japanese、Japanese with Furigana、English

 4th vaccination 
Word：Application for COVID-19 Vaccination Coupon：Japanese
PDF：Application for COVID-19 Vaccination Coupon：Japanese

2. Send the following items by postmail.

• A filled application form 
• A photocopy of the certificate or record of 1st and 2nd (3rd) vaccinations.

Vaccination without a coupon (3rd and 4th vaccination)

If you have not received the vaccination coupon although 5 months passed since the 2nd/3rd vaccination, there is the way to receive the booster shots.

Please see the following pages;

3rd vaccination: https://www.city.sapporo.jp.e.ain.hp.transer.com/2019n-cov/vaccine/sessyuken_huyou.html

4th vaccination: https://www.city.sapporo.jp.e.ain.hp.transer.com/2019n-cov/vaccine/4kaime_sessyuken_huyou.html

 3rd vaccination for people between 12 and 17 years old

You can receive a booster shot  from the date on which 6 months have passed from the date of your second vaccination. The coupons are sent to the eligible persons from April 5.

Vaccines to be used: Pfizer vaccine only

Instruction: Japanese (as of March 2022)   Other languages 

Vaccination site

For persons between 12 and 15 years old: Medical institutions that offer pediatric vaccination for 5-15 year-olds  or Sapporo L Plaza Mass Vaccination Site 
                                                                                       ※Japan Pediatric Society/Association reccomends vaccination at medical institutions.
                                                                                       ※Parent/gurdian’s concent and one of the parents/guardians' accomaniment are required.
                                                                                        See Sapporo COVID-19 Vaccination NAVI for the details.

For persons aged 16 and 17 years old: Medical institutions that offer vaccination for people over 16 years old  or Sappoor L Plaza Mass Vaccination Site

For more information,  see Sapporo COVID-19 Vaccination NAVI.

 1st and 2nd vaccination

The situation regarding vaccination changes frequently.
For the most recent information, see Sapporo COVID-19 Vaccination NAVIor call Sapporo COVID-19 Vaccination Inquiry Center (011-351-8646）.

If you need to ask for reissuance of your vaccination coupon  or change your mailing address, you need to go through the procedure.
For more information, see Sapporo COVID-19 Vaccination NAVI.

Reservation at a medical institution

See MHLW COVID-19 Vaccine NAVIfor  medical institutions that are offering vaccines and the procedures for making a reservation at medical institutions.  Also check Sapporo COVID-19 Vaccination NAVI. List of medical institutions for people over 16 years old (City of Sapporo) List of medical institutions for people aged between 12 and 15 (City of Sapporo)    ※The types of vaccine available are different at each medical institution.  Please check before you make a reservation. Instructions for Pfizer vaccine：Japanese English Chinese Korean Vietnamese Instructions for Moderna vaccine：Japanese English Chinese Korean Vietnamese

Reservation at a mass vaccination site

Select one of the currently-available mass vaccination sites listed below and make a reservation by phone or online . ※For people aged between 12 and 15,  reservations are accepted by phone only.  See  "Vaccinations at mass vaccination sites for people aged between 12 and 15" for more details. ＜Phone＞ Sapporo COVID-19 Vaccination Reservation Center TEL：050-3684-9238（Everyday 9 AM-6 PM） ※Languages: Japanese, English, Chinese, Korean ＜Online＞ https://www.sapporo-cov19-vaccine.jp/（in Japanese） Instructions for online reservation：Japanese English Chinese KoreanVietnamese 　 Mass vaccination sites that are currely avaibale↓（Video-mediated interpretation services available at the mass vaccination site.） Sapporo L Plaza 札幌エルプラザ Kita 8-jo Nishi 3-chome, Kita-ku Pfizer vaccine ​​​​​​ Instructions for Pfizer vaccine：Japanese English Chinese Korean Vietnamese Venue operated by Hokkaido gouverment↓ Hotel Emisia Sapporo (Atsubetsu Chuo 2-jo 5-chome, Atsubetsu-ku)  ※The type of vaccine is Novavax. ※Available on every Sunday between June 5 and September 25. ※Reserve from Hokkaido Internet Reservation Site (Japanese) or call Reservation Center 050-3851-0181 (Japanese only).

Procedures for the issuance of vaccination coupon (first and second vaccinations)

If you have not received a vaccination coupon from the City, you can apply for the issuance of the coupon.
For more details, see Sapporo COVID-19 Vaccination NAVI.

Online application

Access the Sapporo COVID-19 Vaccination NAVI「Application for the re-issuance of COVID-19 Vaccination Coupon (1st and 2nd shot)」fill out the necessary sections and press send.

Applicaion by phone

Call Sapporo COVID-19 Vaccination Inquiry Center (011-351-8646）and tell them your personal infomation (Name, address, date of birth and so on).

Vaccinations for children between 5 and 11 years old

Vaccinations are now available for children aged between 5 and 11. Please understand the benefits of preventing the disease and the risks of adverse reactions, and discuss with your child whether or not to get vaccinated. It is not a bad thing not to get vaccinated.

Please see  Sapporo COVID-19 Vaccination NAVI for more details.

Vaccine effectiveness

The vaccine has been found to be highly effective in preventing COVID-19 infections, and its effectiveness in the 5-11 year old group 7 days after the second vaccination is estimated to be 90.7%.

※The data was published before the appearance of the Omicron variant.

Symptoms that may develop after vaccination

●Many people feel more pain in the injected area at night or the next day rather than immediately after receiving the vaccination.

●Many people experience tiredness and fever after the second dose rather than the first dose.

●Very rare cases of myocarditis have been reported. If your child experiences symptoms such as chest pain, palpitation, shortness of breath or swelling within a few days of receiving the vaccine, please consult a doctor immediately.

Percentage of persons who had symptoms	Symptoms that may appear within a few days
50% or more	Pain in the injected area, tiredness
10-50%	Headache, redness and swelling of the injected area, muscle pain, chills
1-10%	Diarrhea, fever, joint pain, vomiting

※If you have a family doctor, please discuss with your doctor whether to get vaccinated.

Vaccines to be used:

Pfizer vaccine specifically for 5-11 year-olds (the amount of active ingredients is one third of vaccines used for 12 year-olds and older).

Instructions for Pfizer vaccine: Japanese　English 　Other languages 

Number of vaccinations:

Two doses with a three-week gap between them

Vaccination sites:

Medical institutions that offer vaccination for 5-11 year-olds  see the list (Japanese only) from this page

（Vaccinations for 5-11 year-olds are not scheduled at the mass vaccination sites.）

How to make a reservation:

Call a medical institution on the list directly
※If you need support for making a reservation, you can use【Sapporo Hospital Reservation Hotline】(until March 31).
However, the clinics registerd with this system are limited to the following 2 clinics.

●Kusunoki Kodomo Clinic （Kita 24-jo-dori Medical Place Bldg 2F, Kita 24-jo Nishi 14-3-8, Kita-ku）※English only

●Miyanomori Family Clinic（Kita 5-jo Nishi 27-chome 2-1, Chuo-ku, Sapporo）
Days/times when reservations are accepted：Weekdays 12：00～13：00
Days/times when vaccines are given：Weekedays when there is no patient with appointment between 9：00～11：20 and 13：00～15：20.

For Sapporo City General Hospital (Kita 11-jo Nishi 13-chome 1-1, Chuo-ku) , you can make a reservation through the Sapporo COVID-19 Vaccination Reservation Center 050-3684-9238（Everyday 9:00-18:00. Languages: Japanese, English, Chinese, Korean）.

Vaccination coupons:

The coupons are sent on February 28 to those who are aged between 5 and 11 as of February 28, and who will turn 5 years old between March 1-31. After that, coupons are sent to those who will turn 5 in the following month.

What to bring to the vaccination site:

①Vaccination coupon  ②Filled-out medical questionnaire ③Your child’s ID (resident card, health insurance card, etc.)  ④Maternal and child health handbook (Boshi-techo)

Important notes:

・One parent or guardian must accompany the child.

・If your child has a fever or feels sick on the day of vaccination, cancel the reservation and make another reservation at a later date.

・Dress your child in clothes that s/he can expose shoulders easily.

・Your child will be asked to remain seated for at least 15 minutes (sometimes 30 minutes) after vaccination.

・Refrain from strenuous exercise on the day after vaccination.

・Your child can take a bath on the day after vaccination, but be careful not to rub the injected area too hard.

COVID-19 Vaccination Certificate (Vaccine Passport) 

If you have completed two doses of vaccine in Sapporo and need a certificate for travelling overseas, you can apply for it by sending the following items by mail:

 Application form(Print and fill it out in Japanese or English）

https://www.city.sapporo.jp/2019n-cov/vaccine/documents/format_it.pdf

 A copy of your passport (valid one at the time of travel)

 A copy of your vaccination coupon (with vaccination stickers on)

Image: https://www.city.sapporo.jp/2019n-cov/vaccine/documents/coupon_.pdf
*These stickers will work as a certificate within Japan.

On the envelop, the following information must be written:

〒060-8405 札幌市保健福祉局ワクチン接種担当部 (Vaccination Section, Health & Welfare Bureau, City of Sapporo)

※No need to provide address, but postal code must be written. Also, please write ワクチン接種証明 申請書在中 on the enevelop if possible. 

For more details, please check City of Sapporo Website. https://www.city.sapporo.jp.e.ain.hp.transer.com/2019n-cov/vaccine/passport.html

Issuance of COVID-19 vaccination coupons for foreign residents who do not have resident registration

Issuance of COVID-19 vaccination coupons for foreign residents who do not have resident registration due to reasons such as the status of residence is "Temporary Visitor" etc.

Vaccination coupons will be issued to those who entered Japan for a short stay of less than three months, but are still staying in Japan due to unavoidable circumstances such as not being able to return to their home country as a result of travel restrictions, and who wish to get vaccinated.

*Coupons will be issued to those who live in Sapporo and are able to receive two doses of vaccination during their stay.

1 Print out the application form and fill it out in Japanese or in English.

＜Third vaccination＞

• 【For the third shot】Application for COVID-19 vaccination coupons
• 【For the third shot】Applicaiton for COVID-19 vaccination coupons

  

＜First and second vaccination＞

• Application for COVID-19 vaccination coupons 

• Application for COVID-19 vaccination coupons

• Example

2 Send the application form together with all of the following items:

 (4) a photocopy of the document to prove that you received two vaccinations ※Only if you apply for a vaccination coupon for your booster shot 

 3 You will receive a vaccination coupon from the Sapporo City.

Please make a reservation once you receive a coupon (It may take about 2 weeks). See the following pages for the procedures.

You may receive a postcard from the Immigration Services Agency of Japan (see the image below), but the procedures remain the same. Follow the instructions 1 -3 above.

This postcard can be used as a document to prove that you live in Sapporo.

Information and materials on COVID-19 vaccine

Immunity and Vaccines in Animation

The City of Sapporo has created an animation (3 episodes) that explains the process of infection with the novel coronavirus, how immunity works, and how the mRNA vaccine works.

• Japanese：アニメで分かる免疫とワクチン
• English：Learn Through Anime! Immunity and the Vaccine

Ministry of Health, Labour and Welfare 

Prime Minister of Japan and His Cabinet 

 Inquiries on COVID-19 vaccination

Sapporo COVID-19 Vaccination Inquiry Center	TEL： 011-351-8646 【Hours：9:00-18:00 (every day including Saturdays, Sundays and national holidays)】 ※To prevent the spread of the virus, there is no office provided. ※Languages：Japanese, English, Chinese, Korean Sapporo City Webiste
Ministry of Health, Labour and Welfare COVID-19 Vaccination Call Center	TEL：0120-761770（toll free） 【Hours：9:00-21:00 (every day including Saturdays, Sundays and national holidays)】 ・Japanese, English, Chines, Korean, Portuguese, and Spanish：9:00-21:00 ・Thai ：9:00-18:00 ・Vietnamese ：10:00-19:00 Ministry of Health, Labour and Welfare